Refund and Return Policy
Thank you for shopping with Black Iron Precision. We are committed to delivering high-quality
products and ensuring customer satisfaction. Please review our policy below regarding returns,
refunds, and warranties.
1. All Sales Are Final
At Black Iron Precision, all sales are final. Once your purchase is complete, we do not accept
returns or offer refunds. Please make sure to review your order carefully before completing your
purchase.
2. Warranty Information
While all sales are final, we stand behind the quality of our products. We offer a one-year
warranty on parts for defects in materials and workmanship. If you encounter any issues with
your product within one year of the purchase date, please contact us for assistance.
3. Warranty Claims
To process a parts warranty claim, please follow these steps:
1. Contact Us: Reach out to our customer service team at
[[email protected]] with your order number and a description of the issue.
2. Provide Proof of Purchase: You will need to provide proof of purchase (e.g., receipt or
order confirmation) to validate your warranty claim.
3. Inspection and Resolution: Upon receipt of your claim, we will inspect the issue. If the
problem is covered under warranty, we will arrange for a replacement of the defective
part.
4. Exclusions
The warranty does not cover:
● Damage caused by misuse, abuse, or unauthorized modifications.
● Normal wear and tear.
● Items purchased from unauthorized sellers.
5. Contact Information
For any questions or concerns regarding our refund and return policy or parts warranty claims,
please contact us at:
Email: [email protected]
Phone: (800) 576-0148